Thank you for choosing Aurmacy.
We are committed to delivering high-quality products with reliable service and consistent standards.
Every order is handled with care to support product quality and secure packaging.
Our commitment
At Aurmacy, quality and consistency come first.
We process orders daily and work with our fulfilment partners to support careful handling and reliable order preparation.
Our goal is simple:
Premium quality.
Fair pricing.
Reliable delivery.
How ordering works
The ordering process consists of two stages.
1. Processing
Your order is received, prepared and carefully packed.
We aim to prepare orders within 24 hours of confirmation. Processing may take longer during weekends, public holidays or unusually busy periods.
2. Delivery
Your package is transported to the delivery address provided during checkout.
Delivery typically takes 5 to 12 business days, depending on the destination, carrier processing and customs procedures.
Estimated delivery time
Standard delivery: 5 to 12 business days
Delivery times are estimates and may vary depending on the destination, customs processing, public holidays, carrier delays and circumstances outside our reasonable control.
Shipping costs
Standard shipping on every order.
Standard shipping fees are added at checkout unless clearly stated before payment.
Taxes and duties
Customers may be responsible for taxes, customs duties or other local charges imposed by the destination country.
These may include:
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Sales tax
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Goods and services tax
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Value-added tax
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Import duties
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Customs or handling fees
These charges are determined by local authorities and are not controlled by Aurmacy. Please check the applicable local regulations before ordering.
Track your order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.
You can monitor the progress of your shipment using the tracking link provided in that email.
You can also track your order:
On your dedicated parcelpanel tracking page on our website.
Please allow several business days for the first tracking update to appear after dispatch.