Thank you for your order with AURMACY.
Orders are generally processed within 1–3 business days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
For deliveries to Australia, estimated delivery is generally 5–12 business days after dispatch.
AURMACY works with international fulfilment partners, and depending on product availability, orders may be dispatched from fulfilment facilities in China.
Track Your Order
Use the tracking link in your shipping confirmation email or visit our Track Your Order page.
Please allow several business days for the first tracking update to appear.
Need to Change or Cancel Your Order?
Contact us as soon as possible at support@aurmacy.com.
We will try to assist, but changes or cancellations cannot be guaranteed once an order has entered fulfilment or been dispatched.
Delayed, Damaged or Incorrect Orders
If your order is delayed, damaged, missing an item or contains an incorrect product, contact us with your order number and details of the issue.
Where relevant, please include clear photos of the product, parcel and shipping label.
Customer Support
Email: support@aurmacy.com
Phone: +852 6254 4506
Response time: 1–2 business days
Business Information
AURMACY
Operated by Manifexis Group Limited
Business Registration Number: 80867694-000-07-26-8
Registered Address:
Unit 2904-05, 29/F, Universal Trade Centre
3 Arbuthnot Road
Central, Hong Kong
For more information, please review our Shipping & Delivery, Returns, Refunds & Cancellations, Terms of Service, and Privacy Policy pages.